Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and the outcome of every game is determined by chance. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to play online pokies in New Zealand. If you are under the legal gambling age, please do not participate in gambling activities. It is illegal for operators to provide gaming services to minors.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities from family or friends
- Gambling to escape problems, stress, or negative emotions
- Feeling anxious or irritable when unable to gamble
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Unsuccessful attempts to cut down or stop gambling
- Lying about the extent of your gambling
- Using gambling as a source of income or solution to financial problems
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Restrict the amount you can lose in a day, week, or month
- Reality Checks: Receive notifications during gaming sessions to remind you how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from all gambling activities
- Time-Out: Take a break from gambling for a set period
- Account Closure: Permanently close your account if needed
Make use of these tools to keep your gambling under control and within your budget.
Support & Help Organizations
If you or someone you know needs help with problem gambling, please contact one of these organizations:
New Zealand
- Problem Gambling Foundation
Phone: 0800 664 262 (Free call)
Website: www.pgf.nz
Confidential counselling and support services for people affected by problem gambling - Gambling Helpline
Phone: 0800 654 655
Free, confidential counselling available 24/7
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
If You Need Help
If you believe you have a problem with gambling, seek help immediately. There is no shame in reaching out for support. Problem gambling is treatable, and counsellors are available to help you regain control.
Contact the Problem Gambling Foundation today:
Phone: 0800 664 262 | Website: www.pgf.nz
Remember: Gambling should always be fun and within your means. If it's causing you harm, help is available.